Samsung Electronics is permanently ending production of its Galaxy Note 7 smartphone, after trying for more than a month to solve the problem of the device catching fire. The news comes after Samsung announced that it would recall 2.5 million Galaxy Note 7 smartphones. Reports were that batteries were overheating and were a safety risk. The company reportedly changed battery suppliers, but that doesn’t appear to have solved the problem. Last week, a Samsung Note 7 began smoking on a Southwest Airlines flight, prompting an evacuation of the plane. The phone was reported by the owner to be a replacement phone.
Verizion, AT&T, Sprint and T-Mobile will no longer carry the replacement phone. The chief analyst Jan Dawson told Wired:
“This is the worst-case scenario for Samsung. Now that the replacement devices seem to be having the same problems, it calls into question Samsung’s whole product testing methodology and its scrutiny of its suppliers. That’s much worse than a one-off.”
SHAME. SHAME. SHAME.
TWITTER HAD FEELINGS TOWARDS SAMSUNG’S MISTAKE
— Jaxon Taylor (@PlanActMove) October 11, 2016
— Kiran Varughese (@kiranjoyv) October 11, 2016
"Samsung Galaxy Note 7" just became the answer to a game show trivia question. RIP
— Marques Brownlee (@MKBHD) October 11, 2016
SAMSUNG: this phone will work
ME: ok cool
SAMSUNG: to BBQ a steak
SAMSUNG: [running away giggling] nothing
— rob elliott (@rockymomax) October 11, 2016
📢 Can Samsung Recover From This?
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